How To Request Support

For technical assistance with registration, modifications, or the Smart911 app, please visit the Smart911 Support Portal.

DCECA 911 circle logo

For general questions or concerns, please email publicnotify@dougcoalert.com.

DISCLAIMER: The Smart911 notification service (the “Service”) is provided as a supplemental emergency communication method and should not be relied upon exclusively.  Douglas County Emergency Telephone Service Authority (the “Authority”) makes no warranties of any kind, either express or implied, with regards to the Service, including without limitation, warranties about the accuracy, completeness, or delivery of any information posted or transmitted by the Authority through the Smart911 System.  Although Smart911 is an important tool for the Authority’s use in the event of an emergency, there is no guarantee that a notification will reach any particular resident upon activation.  By providing the Service, the Authority does not assume a duty of care and does not waive any of the protections of the Colorado Governmental Immunity Act (§ 24-10-101, et seq., C.R.S.). The Authority, its affiliates, agents, or contractors, or their respective employees, shall not be liable for any direct, indirect, incidental, special, reliance, punitive, or consequential damages or for lost profits or revenues or lost data or costs of cover relating to the Service, regardless of the legal theory under which liability is asserted.

© 2026 Douglas County Emergency Communications Authority 911 | Website Designed and Maintained by ELIME Technology

SMART911 LOGO
Powered By Smart911
Manage Account